配送ポリシー

Q: Which countries do you ship to?

We ship internationally through DHL, with some limitations.
- At this time, shipping availability depends on the product size rather than the destination country.
- Currently, we are able to ship smaller-sized items only.
- For larger items, we are working on establishing local shipping and fulfillment options in regions with stable demand.

We will continue to expand shipping availability as our logistics network grows.


Q: Where do you ship the products from?

All products are shipped from South Korea.


Q: How much does shipping cost, and how long does it take?

Shipping costs are calculated based on the weight and dimensions of each item.

- The exact shipping fee will be displayed at checkout.
- Delivery times may vary depending on your location, customs clearance, and carrier conditions.

Please note that international shipping timelines may be affected by customs processing in the destination country.

 

Q: Will I be charged additional customs fees or import taxes?
Yes.

- Prices shown at checkout do not include local customs duties, import taxes, or VAT.
- Any applicable fees are the responsibility of the customer and must be paid directly to local customs authorities upon arrival.

Customs policies vary by country, so we recommend checking with your local customs office for more information before ordering.


Q: How can I track my order?
-